BCTec provided a complete IT system with on-going maintenance & support
" BCTec have been dealing with all of our IT requirements for many years at all 3 of our branches across Kent.
Any IT issues we have, big or small, are dealt with quickly and efficiently. We have monthly site visits to keep everything up to date and resolve any problems we may be facing.
The team are great and nothing is too much trouble”
Melanie Burton, Director
BCTec provided a complete IT system with on-going maintenance & support
"BCTec provide a great service and have always been extremely helpful when issues have occurred.
When we moved over to the cloud, BCTec meticulously spent hours getting everything working to our requirements!"
Russell Jemmett MCIAT, Director
BCTec provided a complete IT system with on-going maintenance & support
"BCTec have looked after all our IT needs for the last 10 years and in this time they have never failed to deliver the support services we have needed,
promptly and competently. They are an absolute pleasure to deal with and don’t ever baffle you with IT speak. I can wholeheartedly recommend their services."
John Rafferty, Managing Director
BCTec provided a complete IT system with on-going maintenance & support
"We have used BCTec for over ten years and always receive a professional and friendly service. Andrew carries out an on-site visit once a
month and has a full understanding of our business. Nothing is ever too much trouble and any IT issues are dealt with swiftly. In between visits we have
the invaluable service from the technicians at BCTec. We are able to pick up the phone and there is always someone the other end who knows exactly how
to help and resolve any issues."
Caroline Wardle MAAT
BCTec provided a complete IT system with on-going maintenance & support
"BCTec are one of our most important and trusted suppliers. They play an important part in the success of our business and we would not
hesitate to recommend them to businesses looking for IT support solutions."
Tom Woodford, Managing Director
BCTec provided a complete IT system with on-going maintenance & support
"We have used BCTEC for a number of years now (5 years). We have found them dependable and true to their word. They have always promised what
they say they can deliver and delivered what they have promised. The are honest about issues and problems and very reliable in sorting IT problems out which have
not been many owing to their preventive monitoring and soundness in problem solving. I would strongly recommend BCTEC as Bradley has a team that it is a joy to work with."
John Ballard, Managing Director
BCTec provided a complete IT system with on-going maintenance & support
"We have been working with BCTec since 2010 and have found them to be very professional and responsive with regards to our IT and database needs. They
have supported us with many complex projects over the years including a server migration, server room refit and many new database systems, plus a multi-layer backup system
ensuring our data is always safe and protected. They also provide day-to-day support with their dedicated helpdesk and onsite visits. Their expertise and knowledge ensure
our systems run as optimal as is possible allowing us to have next to no downtime."
David Solecki, ICT Manager
BCTec provided a complete IT system with on-going maintenance & support
" We have been with BCTec for over 10 years now. They have kept our computers going, making sure everything is up to date and running as they should. On the rare occasion we have a problem, they sort it out promptly and efficiently.
I would recommend them without hesitation.”
James Osborn, Owner
BCTec provided a complete IT system with on-going maintenance & support
"Think we’ve found a little gem, feels like we have our own IT department, their understanding of our business has been invaluable, always
at the end of the phone in minor emergencies and always with a pleasant professional manner when on site visits."
Trudy Edmunds, Managing Director
BCTec provided a complete IT system with on-going maintenance & support
"I have found the staff at BCTec to be very polite and extremely helpful whenever I have a problem. They always find a solution in good time and
answer only what you ask them."
Mike Miles, Admin & Operations Manager
BCTec provided a complete IT system with on-going maintenance & support
"'Efficient, knowledgeable, accommodating, professional, flexible tech-savvy all-round nice people', I believe is the phrase of words that immediately
comes to mind when I think about BCTec and how I would describe them.
We have had the pleasure of knowing BCTec for 10 years now. Although about three quarters of the way through this time when our IT contract came up for renewal
we thought it would be a 'good idea' to change IT consultants and go with a 'London' based firm (no issues with BCTec, rates were comparable it was just that they
were local to the relocation of our offices and attended a business networking group we were frequenting at the time!).
However, within 6 months we had parted company and on our knees flew back to the safety of BCTec.
Bradley is spearheading a well-run organisation, with a great team on board. They never fail to impress us with their knowledge and are always looking
out for our best interests: which as a small business, they keep us up to date and ahead with the latest innovation in this ever changing, fast paced IT industry
that ultimately has a knock-on effect on our profits.
This reference comes with our heartfelt recommendation."
Rowena Henry, Operations Director
BCTec provided a complete IT system with on-going maintenance & support
"BCTEC have been a great support to SAXONENGINEERING in growing our business. We have identified that a growing amount of time was spent with IT
issues that can be resolved very quickly by the experts at BCTEC which freed up our time to do what we are good at! The whole team are very responsive and have
developed a great relationship which we continue to recommend."
Bill Wilkinson, Managing Director
BCTec provided a complete IT system with on-going maintenance & support
"BCTec have been providing our school with IT support for over 3 years.
We have regular days for staff on site each week and we can access the helpdesk at any time. The support they have provided us has been exceptional with friendly
and knowledgeable staff who are always ready and willing to help with the day to day. Our designated contact has worked with us over the past 3 years to implement
a whole school IT strategy with asset logging and replacement schedules and a complete switch to online systems. I thoroughly recommend BCTec to any school for IT
support and development"
Sharon Best, Bursar & Clerk to the Governors
BCTec provided a complete IT system with on-going maintenance & support
"BCTec has consistently provided our school with exceptional IT support, and I believe it is important to recognise their contributions to our educational environment.
We have regular staff support days on-site each week, and the availability of their helpdesk at any time has proven to be an invaluable resource for our staff.
The friendly and knowledgeable members of the BCTec team are always ready and willing to assist us with our day-to-day technological needs.
Throughout our partnership with BCTec, our designated contact has played a pivotal role in working with us to implement a comprehensive whole school IT strategy.
This strategy includes asset logging and replacement schedules, as well as a successful transition to online systems which have significantly enhanced our operational efficiency.
Their support has not only streamlined our IT infrastructure but has also enriched the learning experiences we offer to our students.
I am thoroughly impressed with the quality of service provided by BCTec and would highly recommend their expertise to any educational institution seeking reliable IT support and development.
Their commitment to excellence and their proactive approach to problem-solving have made a notable difference in our school's capability to deliver quality education.
Thank you for your continued support of our school.”
Daniel Andrews, Head Teacher
BCTec provided a complete IT system with on-going maintenance & support
"BCTec have supported the schools I work for since I began my role. I have found them to be incredibly supportive and knowledgeable.
Nothing is ever too much to ask and I have found them to be very approachable. We have built a great working relationship that we are keen to continue and grow.”
Sarah Banks, Hub Operations Manager
BCTec provided a complete IT system with on-going maintenance & support
"We have been with BCTec for less than a year, and in that time, they have transformed our school network. We are confident that our systems are safe, secure and up to date with latest developments and best practice.
BCTec provided dedicated technicians who straight away fitted in with our way of working and feel like members of our own staff team. They are knowledgeable, supportive but above all...patient!
It was a big decision for us to move away from an in house ICT Technician, but we have never looked back and feel totally supported in all areas of ICT.”
Julie Trundle, Assistant Head Business Manager
"Meadowfield School special school (KCC) engaged the services of BCTec in 2022 for ICT support.
The intention was for them to manage the project and consultancy support, remotely and on-site support, server maintenance,
inclusive of training and upskilling existing staff and making recommendations for future efficiencies and improvements throughout school,
taking into consideration the adherence to confidentiality, data protection and notably the expectations of the KCSiE.
BCTec have built good relationships with Meadowfield School, across two sites, plus the 2 satellite provisions, therefore working with other ICT Consultant contractors.
They have implemented ease to access broadband, printing solutions, sign in/out systems, ensured devices are accessible and provided the best solutions for equipment
based on our pupils’ special needs. BCTec are highly respected for their fast and efficient service within the Meadowfield community. The benefits of different methods of work;
such as the of ICT to support teaching and learning for our pupils and the prevention of problems occurring, rather than reacting to issues has gained respect with the staff workforce.
In addition, I have worked with other ICT Consultants in the past, who lacked understanding of the IT needs in schools; all the BCTec Consultants have a good understanding of the ICT
functionalities within a school environment and how they can ensure the smooth running of IT to aid teaching and learning. Their greatest attributes are, their professionalism, skills,
knowledge and most importantly, they have a ‘can do’ attitude. Ultimately, BCTec provide an outstanding, bespoke service and always act with honesty and integrity."
Balvinder Singh, Director of Finance and Business Services
BCTec provided a complete IT system with on-going maintenance & support
"Just to let you know you have terrific employees in BCTec who (figuratively!) held my hand in setting up my new schools email account. Kind, patient, clear - tremendously helpful"
Sharon Cutler, School Governor