What we can offer your company or organisation
We are able to offer hosted services that are fully in control by BCTec and never outsourced. This helps us with anything GDPR related & ensuring we can fully provide our
high level of services our customers require.
This solution is then full maintained by our technical team with regards to backups, security & system stability.
- Hosted professional & feature driven email
- Hosted scalable websites
- Domain management
- Commercial systems fully web hosted
- Place almost any of your servers in the cloud with our bespoke services
This service offers 2 unique solutions. For your offsite backups we can either store files and folders or in certain setups able to offer full server replication.
These solutions are then fully maintained by our technical team to ensure security & data consistency are met.
We're even able to offer full server backups to our service if required.
- Peace of mind that your essential data is looked after
- Scalable costs available from 1GB to 3TB+
- Further retention periods on your backups
- Quick & easy access to your files
- Regular log checking
- You can choose exactly what is uploaded
- Files stored for several days even after you delete them
- Additional backups are kept over several days in the event of Ransomware attack
We have over 35 years’ experience in writing, supporting and maintaining helpdesks. Our development team have one of the most successful history for creating helpdesks in the UK.
Our bespoke helpdesks are integrated with businesses small & large, schools, academies, trusts, local authorities & healthcare services across the UK.
We believe that if you are looking for a helpdesk to smoothly run your business, BCTec is the best option for you and will deliver on what your business needs.
- Call logging for call centres, engineers, sales, technical etc.
- Customisable reporting
- Easily manageable for senior and junior staff
- Pride ourselves on creating the most easy to use systems available
- Link in with current in house systems like accounting software etc.
- Timesheets module
- Expenses module
- Asset module
- Sickness/absences/holidays module
- Mileage module
- Security levels for different levels of access for the users